Frequently Asked Questions

Please read our FAQ before sending us a message.

For Domestic orders (Australia) the shipping cost is $4. For all international orders, we charge a flat fee of $10. uses Paypal. If you don't have a paypal account then you can still use your credit card through the paypal payment gateway.

Melb, Syd, Brisbane Metro: 1-3 working days

Adelaide Metro: 3-5 working days

Perth, Darwin Metro: up to 5 working days

All other areas: 5-7 working days

International delivery orders vary. Upon checkout, use the shipping calculator to calculate your total shipping cost.
To get an estimate on how long delivery will take for international orders, please use the Expected Delivery Date Calculator.

You have 30 days to return your item from the date you receive it. Please note that if the seal has been ripped, we cannot issue you a refund.

Visit the contact us page to discuss a return.

Return Address
PO BOX 2031 Greenvale
Victoria, Melbourne Australia

Send us an email

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If you have any inquiries please email us at and we will respond to your message.