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Frequently Asked Questions
Please read our FAQ before sending us a message.
For Domestic orders (Australia) the shipping cost is $4. For all international orders, we charge a flat fee of $10.
SlimTimeTea.com uses Paypal. If you don't have a paypal account then you can still use your credit card through the paypal payment gateway.
Melb, Syd, Brisbane Metro: 1-3 working days
Adelaide Metro: 3-5 working days
Perth, Darwin Metro: up to 5 working days
All other areas: 5-7 working days
International delivery orders vary. Upon checkout, use the shipping calculator to calculate your total shipping cost.
To get an estimate on how long delivery will take for international orders, please use the Expected Delivery Date Calculator.
You have 30 days to return your item from the date you receive it. Please note that if the seal has been ripped, we cannot issue you a refund.
Visit the contact us page to discuss a return.
PO BOX 2031 Greenvale
Victoria, Melbourne Australia
Send us an email
If you have any inquiries please email us at firstname.lastname@example.org and we will respond to your message.